General Manager
Southeast Asia — you tell us where. We relocate you, sort the permit, and hand you a hostel.
Where you could go
One role, 6 countries. Tell us which you would move to — or say all of them, which helps.
4 openings live
- 2 openings
Philippines
Boracay · Panglao · Siargao
- 1 opening
Indonesia
Bali · Gili Air
- 1 opening
Vietnam
Nha Trang · Hoi An
- 2 openings
Cambodia
Siem Reap · Koh Rong · Phnom Penh
- Talk to us
Thailand
Bangkok · Koh Phangan
- Talk to us
Laos
Vang Vieng
The gist
You run a whole hostel. Not a department — the whole thing. Front desk, bar, kitchen, housekeeping, maintenance, events, and up to fifty people who all report into you.
You own the occupancy, the operational budget and the atmosphere. Mad Monkey moves you to Southeast Asia to do it, sorts the work permit, and pays for the flight.
The job, in five parts
The full description runs to 50-odd responsibilities across eight sections. Here is what they add up to.
The whole property
Food and beverage, front of house, housekeeping, maintenance, events. Daily property checks across team, service, surroundings and safety. If it is broken, it is yours.
Up to 50 people
Hire, train, review, promote and have the hard conversations. Weekly team meetings, real performance reviews, conflict you resolve yourself, with HR behind you rather than in front.
The numbers
Occupancy and booking growth, financial projections, the operational budget set with your Regional Director, payroll, F&B margins, stock audits and cash flow.
The atmosphere
“No Stress No Worries” is the standard, and holding it is the job. Events with the CER team, tour operators in and out of house, and guests who remember your name.
Safety and standards
Health and safety compliance, risk assessments, fire and emergency procedure, COSHH, company audits and the remedial actions that follow them.
Read the full job description8 sections · 50+ responsibilities · also available as a PDF
The complete description covers training and management, sales and marketing, human resources, food and beverage, reception and customer service, housekeeping, maintenance, purchasing and inventory, accounting and budgeting, entertainment, quality control, and health and safety.
What we need from you
Must have
- You have run a hospitality operation — hostel, hotel, bar group or restaurant
- You have owned a P&L and a budget, not just a rota
- You have led 20 or more people, and can talk about the ones who did not work out
- You can relocate to Southeast Asia and stay at least two years
- A passport we can get a work permit on in at least one of the countries listed above
Nice to have
- Opening or refurbishment experience
- A second language
- Time already spent living in the region
- Basic accounting beyond a spreadsheet
What you get
We move you
Flight out, and one home every year.
Permit and visa, paid
We apply, we pay, we renew. You sign things.
Somewhere to live
On site or nearby, depending on the property.
A full P&L, early
Most people wait until forty for a job this size.
A route to regional
Regional Operations is where good GMs go next.
26 hostels to stay in
Staff rate across the group, wherever you land.
How we hire
Apply
Ten minutes. Tell us which countries you would move to.
Send a video
Two minutes on why you. Optional, and the best thing you can do.
Two calls
Regional Operations first, then a founder.
Meet a property
We fly you out to see the one we have in mind.
Offer
Package agreed by country, then we start the permit.
Apply for this one
We get a lot of applications for General Manager, so read the video block before you send it.